Register on Binance Download App
Safety

Forgot Your Binance Password? Complete Guide to Resetting and Recovering Your Account

· About 21 min read

Lost Your Password? Binance Has a Well-Designed Recovery System

In cryptocurrency trading, account security is paramount, and your password is the first line of defense. However, many users set complex passwords for safety or simply forget them after not logging in for a while. The good news is that Binance has a mature password recovery process — as long as you completed identity verification (KYC) and linked an email or phone number, you can almost always regain access.

This guide covers recovery methods from simplest to most complex, whether you have just forgotten your password or lost access to your registration email entirely.

Method 1: Quick Password Reset via Email

This is the simplest and most common reset method, suitable for most users.

Detailed Steps

Step 1: Navigate to the password reset page

  1. Open the Binance official website or app
  2. Click "Log In"
  3. Find and click the "Forgot Password?" link on the login page

Step 2: Enter your registered email

  1. Enter the email address you used to register your Binance account
  2. Complete the CAPTCHA verification (slide puzzle or image selection)
  3. Click "Submit"

Step 3: Check your email and click the reset link

  1. Log in to your email and look for a password reset email from Binance
  2. The subject line is usually "Reset Your Binance Account Password"
  3. Click the reset link in the email (the link is typically valid for 30 minutes)
  4. If you cannot find the email in your inbox, check the spam folder

Step 4: Create a new password

  1. Enter your new password on the reset page
  2. Password requirements: at least 8 characters, including uppercase and lowercase letters and numbers
  3. Consider using a password manager to generate and store strong passwords
  4. Confirm the new password and submit

Step 5: Complete security verification

  1. The system may require additional verification such as an SMS code, email code, or Google Authenticator code
  2. Follow the prompts to complete all verification steps

Post-Reset Security Restrictions

After a successful password reset, Binance applies these temporary restrictions to protect your account:

  • 24-hour withdrawal freeze: This prevents a hacker who gains email access from resetting the password and transferring funds
  • Some features temporarily restricted: P2P trading, internal transfers, and other features may be temporarily unavailable
  • Review your security settings immediately: Check all security options after logging in

Method 2: Reset Password via Phone Number

If your Binance account was registered with a phone number, you can use it for password reset.

Steps

  1. Click "Forgot Password" on the login page
  2. Select the "Phone Number" tab
  3. Enter your registered phone number (with country code)
  4. Complete the CAPTCHA
  5. Receive and enter the SMS verification code
  6. Set a new password

Notes

  • If your phone number has changed and you cannot receive SMS, refer to Method 3 (support-assisted recovery)
  • International roaming may prevent SMS code delivery
  • Requesting codes too frequently may trigger rate limits

Method 3: Recovery When Email and Phone Are Both Unavailable

If you have lost access to both your registration email and linked phone number, the situation is more complex but not hopeless.

Manual Appeal Through Binance Support

Step 1: Gather required identity documents

Prepare the following before contacting support:

  1. ID photos: Clear photos of both sides of your government-issued ID (must match the ID used for KYC)
  2. Selfie with ID: A photo showing both your face and the ID information clearly
  3. Handwritten note: Write "Request to reset Binance account password," today's date, and your signature on white paper, and photograph it together with your ID
  4. Account information: Registration email, phone number, account UID (if you remember it)
  5. Transaction proof: Screenshots of recent deposits or withdrawals proving account ownership

Step 2: Submit a support ticket

  1. Visit the Binance official website
  2. Click "Support Center" at the bottom or the chat icon in the lower-right corner
  3. Select "Account Security" > "Cannot Access Account"
  4. Upload the identity documents you prepared
  5. Describe your issue and request in detail

Step 3: Wait for review

  1. Binance support typically responds within 1-3 business days
  2. You may be asked for additional documentation
  3. After approval, support will guide you through the password reset
  4. The entire process may take 3-7 business days

Tips to Speed Up the Review

  • Ensure photos are clear with all text and images legible
  • Provide as much supporting evidence as possible in one submission to reduce back-and-forth
  • Be concise and include all key information in your description
  • Submissions on business days are usually processed faster than weekends

Method 4: Recovery Through Linked Accounts

If you previously connected your Binance account to a third-party account (like Google or Apple ID), try logging in through those linked accounts.

  1. Select the corresponding third-party login option on the login page
  2. If login succeeds, immediately change your password in the security settings
  3. Review and update all other security settings

Best Practices for Setting a New Password

After resetting your password, follow these guidelines to avoid forgetting it again while maintaining security:

Password Strength Requirements

  1. At least 12 characters: While Binance requires a minimum of 8, 12 or more is significantly safer
  2. Mix character types: Include uppercase, lowercase, numbers, and special symbols
  3. Avoid common patterns: Do not use birthdays, phone numbers, "123456," or "password"
  4. Never reuse passwords: Your Binance password should be unique to the platform

Use a Password Manager

Professional password managers are strongly recommended:

  • 1Password: Paid, highly secure, with convenient cross-platform syncing
  • Bitwarden: Open-source and free with comprehensive features
  • KeePass: Local storage, ideal for privacy-focused users

With a password manager, you only need to remember one master password while all others are auto-filled — both secure and convenient.

Offline Backup

In addition to a password manager, back up critical information offline:

  1. Write your password on paper and store it in a secure physical location (e.g., a safe)
  2. Do not save passwords in text files on your computer desktop
  3. Do not send passwords to yourself through messaging apps

Post-Reset Security Hardening

After resetting your password, take the opportunity to complete these security enhancements:

Enable Two-Factor Authentication (2FA)

If you have not already set up 2FA, do it immediately:

  1. Go to the Binance Security Center
  2. Enable Google Authenticator
  3. Back up the recovery key securely
  4. Keep email verification enabled as well

Set Up an Anti-Phishing Code

  1. Find the "Anti-Phishing Code" option in security settings
  2. Create a custom identification code (e.g., "MyBinance2025")
  3. All future official Binance emails will include this code
  4. If a "Binance email" lacks your anti-phishing code, it is a phishing attempt

Review Device Management

  1. Check "Device Management" in the Security Center
  2. Review the list of logged-in devices
  3. Remove any unrecognized devices
  4. Enable new-device login alerts

Review API Keys

If you have ever created API keys, you should:

  1. Go to the API Management page
  2. Review all existing API keys
  3. Delete any keys no longer in use
  4. Regenerate keys that are still active

FAQ

Q1: Can the 24-hour withdrawal restriction be lifted after a password reset?

No. This is a fixed security policy that cannot be shortened through support or any other means. The 24-hour countdown starts from the moment the password reset is completed.

Q2: Will frequent password resets cause problems?

Resetting your password too often in a short period may trigger security alerts and temporarily lock your account. If you need to change your password, do it through the security settings while logged in rather than using the "Forgot Password" flow.

Q3: What if the password reset link has expired?

Reset links are typically valid for 30 minutes. If the link expires, return to the "Forgot Password" page and request a new one. Avoid requesting multiple reset links simultaneously — use the link from the most recent email.

Q4: Will a password reset cancel my open orders?

No. A password reset does not automatically cancel your pending orders; all trade orders remain as-is. However, it is advisable to check all open orders after logging back in.

Q5: How do I reset a sub-account password?

Sub-account passwords must be reset through the main account. Log in to the main account, navigate to sub-account management, and reset the password for the relevant sub-account.

Summary

Forgetting your Binance password can cause temporary anxiety, but as long as you completed KYC verification, the success rate of account recovery is very high. The simplest approach is resetting via your registered email, which takes just minutes. Even if both your email and phone are unavailable, manual support review can restore access — it just takes more time and patience.

The most important takeaway is to learn from the experience: use a password manager, enable multi-factor authentication, and maintain offline backups. This will not only prevent future password issues but also strengthen your overall account security. Head to the Binance official platform to review your security settings and take your account protection to the next level.

Download Binance App

Android APK direct install, iOS requires overseas Apple ID

Contents